Dunelm Easy Returns - via Hermes
Step 1 - Returning Your Items
The returns process is split into 1 page per item you are returning. If you have more than 1 item to return when you get to Question 7, please select yes to input the next item you wish to return.
Step 2 - Book Your Return
After you have filled in all your returns information you can book a date for home collection or arrange a drop off to a Hermes ParcelShop location.
Before you start you will need your Order Number and the details of the items you want to return.
All the information you need can be found on your Order Confirmation Email or order dispatch email.
- Order Number
- Item Description
- Item Number
Please enter your full name
Please enter your email address
Please enter your email address. Pro Tip: All emails use the @ symbol
Please check your confirmation email for your order number
Your order number should be 10 characters long
3. Your Order Number
Your Order Number is on your confirmation email. *
Please add details of the item you are returning
The answer is in an invalid format.
4. Item Details
Your Item Number & Item Description is on your confirmation email. *
Please select the quantity of items you are returning
5. How many are you returning? *
| Qty |
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| Quantity | |
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Please choose a reason for returning this item
6. Why Are You Returning This Item? *
This question requires an answer
7. Do You Want To Return Another Product From This Order? *