Dunelm Easy Returns - via Hermes

Step 1 - Returning Your Items

The returns process is split into 1 page per item you are returning. If you have more than 1 item to return when you get to Question 7, please select yes to input the next item you wish to return.

Step 2 - Book Your Return
After you have filled in all your returns information you can book a date for home collection or arrange a drop off to a Hermes ParcelShop location.

Before you start you will need your Order Number and the details of the items you want to return.
All the information you need can be found on your Order Confirmation Email or order dispatch email

  1. Order Number
  2. Item Description
  3. Item Number

Location of 1. Order Number, 2. Item Description, 3. Item Number


1. Your Name *


2. Your Email Address *


3. Your Order Number
Your Order Number is on your confirmation email. *


4. Item Details
Your Item Number & Item Description is on your confirmation email. *


5. How many are you returning? *


6. Why Are You Returning This Item? *


7. Do You Want To Return Another Product From This Order? *